1. Introduction
At Infinity Premium Villas, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website and book a stay or event with us.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Information You Provide
- Name, email address, phone number, and contact details (when you fill out the booking or contact form).
- Booking details (dates, number of guests, requests).
- Payment information (processed securely by third-party payment services).
b. Information Collected Automatically
- IP address, browser type, and device information (collected through cookies for analytics and security purposes).
- Browsing data (pages visited, actions taken, and session duration).
c. Special Categories of Data
We do not intentionally collect sensitive information (e.g., health conditions) unless provided by you for specific accommodations (such as accessibility needs).
3. How We Use Your Information
We use your information to:
- Process and manage bookings for stays or events.
- Communicate with you regarding your booking, requests, or inquiries.
- Improve the website experience and services offered.
- Provide updates on offers, events, and promotions (only if you’ve opted in).
- Ensure the security of our website and detect any unauthorized access.
4. Data Sharing and Third Parties
We may share your data with:
- Payment processors for booking transactions.
- Channel management services to manage reservations across platforms.
- Third-party service providers (e.g., caterers, event organizers) if applicable for your event.
- Legal authorities if required to comply with legal obligations.
We do not sell or rent your personal data to any third parties.
5. Data Security
We implement security measures (such as encryption, secure servers, and firewalls) to safeguard your personal information. However, no online system is entirely foolproof, and we recommend you take precautions to protect your information (e.g., avoid sharing sensitive details over public Wi-Fi).
6. Your Rights
You have the right to:
- Access your personal data and request a copy of the information we hold.
- Correct any inaccuracies in your data.
- Request deletion of your data unless required for legal or booking purposes.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at info@infinitypremiumvillas.gr.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
- Essential Cookies: Necessary for the website to function properly (e.g., for bookings).
- Analytics Cookies: Help us understand how users navigate the website.
- Marketing Cookies: Used to tailor promotions and advertisements (if applicable).
You can adjust your cookie preferences through your browser settings or the cookie banner on our website.
8. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations.
9. International Transfers
If you are accessing our website from outside Greece, note that your information may be transferred and processed in Greece, where our servers and data management services are located.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Infinity Premium Villas
- Email: info@infinitypremiumvillas.gr
- Phone: +30 694 309 5110
11. Updates to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or services. The latest version will always be available on our website.